Delivery Process and Shipping

Freight Charges

The Corcovado range is designed in New Zealand. Every item in our range will be shipped from New Zealand to the USA.

Freight charges apply to each sale on our website as our items are shipped from New Zealand to the USA. Shipping rates depend on the Products selected.

When you place an order with Corcovado, the shipping rates and costs to your location will be shown at checkout. The shipping fee is based on both the weight and volumetric size of the items that will be shipped from New Zealand to the USA.

For example, our freight charges for our collapsible, easily shippable linen pendants start at $19. However to ship bulky cabinets or oversized furniture items from New Zealand to the United States, shipping rates can start at $700 for door to door delivery.

Freight charges are configured to be automatically applied to the Products in your cart, once your postcode is added as you proceed to check out online.

Right to Revise Shipping Price

In some instances our online platform system may not be able to allocate a freight charge based on the Products selected and your exact postcode. In this situation please contact us on hello@corcovado.co.nz to verify the freight costs to send to your address.  We can provide a quote for delivery any time.

Delivery Process

Upon receipt of your online order, we will contact you to confirm the details of your order and excepted delivery timeline to your address.

We use a range of trusted couriers, such as New Zealand Post and international freight forwarders including DHL for delivery of our items to the US.

For smaller items, including our lighting range and our smaller homewares, the timeframe to deliver will usually be 4 weeks or less.

For furniture items, the usual timeframe for delivery will be 8-9 weeks from placement of your order, to the deliver to your address. We will keep you updated on the progress of your shipment and send you a tracking reference once in transit.

Acceptance by us of your order will take place when your order is dispatched. Once your order has been dispatched it cannot be changed or cancelled. 

 

Delivery Quote First?

If you would like a quote to deliver to your home, before you place an online order, please feel free to contact us on hello@corcovado.co.nz and we can confirm the cost prior to ordering.